Customer Relationship Management (CRM) Market Report 2022: Industry Trends, Growth Outlook and Opportunity Analysis 2027

  The latest report published by IMARC Group, titled “Customer Relationship Management (CRM) Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027,” offers a comprehensive analysis of the industry, which comprises insights on the market trends. The report also includes competitor and regional analysis, and contemporary advancements in the market. 

Market Overview:

The global CRM market reached a value of US$ 51.4 Billion in 2021. Looking forward, IMARC Group expects the market to reach a value of US$ 103.1 Billion by 2027, exhibiting a CAGR of 11.80% during 2022-2027.

Customer relationship management (CRM) refers to the practices, strategies, and technologies used by businesses to manage and analyze customer data and interactions throughout their lifecycle. It involves the use of technology platforms that allow businesses to collect and store customer data, such as contact information, preferences, purchasing history, and interactions, with the company across different channels, including email, social media, and phone. It also aids in understanding customer behavior and preferences and enables businesses to improve their offerings and customer experiences across the globe. 

Request a Free PDF Sample for more detailed market insights: https://www.imarcgroup.com/customer-relationship-management-market/requestsample


Global Customer Relationship Management Market 2022-2027 Analysis and Segmentation:

Competitive Landscape:

The competitive landscape of the market has been studied in the report with the detailed profiles of the key players operating in the market.

Adobe Inc., Cisco Systems Inc., Insightly Inc., International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, Pegasystems Inc., Ramco Systems Limited, Sage Group plc, Salesforce.com Inc., SAP SE, SugarCRM Inc. and Zoho Corporation Private Limited. 

The report has segmented the market on the basis of region, component, deployment mode, organization size, application and industry vertical.

Breakup by Component:

• Software 

• Services

Breakup by Deployment Mode:

• On-premises

• Cloud-based

Breakup by Organization Size:

• Small and Medium-sized Enterprises

• Large Enterprises

Breakup by Application:

• Customer Service

• Customer Experience Management

• CRM Analytics

• Marketing Automation

• Salesforce Automation

• Others

Breakup by Industry Vertical:

• BFSI

• Retail

• Healthcare

• IT and Telecom

• Discrete Manufacturing

• Government and Education

• Others

Breakup by Region:

• North America: (United States, Canada)

• Asia Pacific: (China, Japan, India, South Korea, Australia, Indonesia, Others)

• Europe: (Germany, France, United Kingdom, Italy, Spain, Russia, Others)

• Latin America: (Brazil, Mexico, Others)

• Middle East and Africa

Ask Analyst for Customization and Explore Full Report with TOC & List of Figure: https://www.imarcgroup.com/request?type=report&id=5156&flag=C

If you want latest primary and secondary data (2022-2027) with Cost Module, Business Strategy, Distribution Channel, etc. Click request free sample report, published report will be delivered to you in PDF format via email within 24 to 48 hours of receiving full payment.

Key highlights of the report:

• Market Performance (2016-2021)

• Market Outlook (2022- 2027)

• Porter’s Five Forces Analysis

• Market Drivers and Success Factors

• SWOT Analysis

• Value Chain

• Comprehensive Mapping of the Competitive Landscape

If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.

Browse Other IMARC Research Reports:

Enterprise Information Archiving Market Report 2023: https://www.imarcgroup.com/enterprise-information-archiving-market

BFSI Security Market Report: https://www.imarcgroup.com/bfsi-security-market

Network Encryption Market Report: https://www.imarcgroup.com/network-encryption-market

Logistics Automation Market Report 2023: https://www.imarcgroup.com/logistics-automation-market

Physical Security Information Management Market Report 2023: https://www.imarcgroup.com/physical-security-information-management-market

Identity Analytics Market Report: https://www.imarcgroup.com/identity-analytics-market

IoT in Transportation Market Report: https://www.imarcgroup.com/iot-in-transportation-market

About Us:

IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.

IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

Contact Us:

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Brooklyn, NY 11249, USA

Email: Sales@imarcgroup.com

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